Human Resources and Soft Skills
Examples of some of the soft skills courses which we deliver
Communication Skills
- Verbal Communication
- Body Language
- Physical Communication
- Writing
- Storytelling
- Visual Communication
- Humor
- Quick-wittedness
- Listening
- Presentation Skills
- Public Speaking
- Interviewing
Leadership
- Team Building
- Strategic Planning
- Coaching
- Mentoring
- Delegation
- Dispute Resolution
- Diplomacy
- Giving Feedback
- Managing Difficult Conversations
- Decision Making
- Performance Management
- Supervising
- Managing
- Manager Management
- Talent Management
- Managing Remote Teams
- Managing Virtual Teams
- Crisis Management
Influencing
- Facilitation
- Selling
- Inspiring
- Persuasion
- Negotiation
- Motivating
- Collaborating
Interpersonal Skills
- Networking
- Interpersonal Relationships
- Dealing with Difficult People
- Conflict Resolution
- Personal Branding
- Office Politics
Personal Skills
- Emotional Intelligence
- Self Awareness
- Emotion Management
- Stress Management
- Tolerance of Change and Uncertainty
- Taking Criticism
- Self Confidence
- Adaptability
- Resilience
- Assertiveness
- Competitiveness
- Self Leadership
- Self Assessment
- Work-Life Balance
- Friendliness
- Enthusiasm
- Empathy
Creativity
- Problem Solving
- Critical Thinking
- Innovation
- Troubleshooting
- Design Sense
- Artistic Sense
Professional Skills
- Organization
- Planning
- Scheduling
- Time Management
- Meeting Management
- Technology Savvy
- Technology Trend Awareness
- Business Trend Awareness
- Research
- Business Etiquette
- Business Ethics
- Diversity Awareness
- Disability Awareness
- Intercultural Competence
- Training
- Train the Trainer
- Process Improvement
- Knowledge Management
- Writing Reports and Proposals
- Customer Service
- Entrepreneurial Thinking
Our course lecturers use a combination of instruction, group discussions and practical examples and exercises to ensure delegates absorb both the theory and the practical application of the topics.